Help

How to login

1. Click on "Sign In" on the top menu
   
2. Input your account data and click on "Sign In", if you don't have a customer account please contact IPD and ask for a new account
   

How to request a new delivery address

1. Select "Contact Us" on the top menu
   
2. Select "Request new delivery address" on the "Subject" dropdown. Add your address details on the "Message" field so IPD can process your request.
   

Shipping information

1. Shippment method and cost
   The shipping options can change according to the delivery address, purchease time and product disponibility
   
   
2. Posible shippment methods
   - Office pickup: FREE
   - Next day delivery (in peninsula): 6.50.-€ (+IVA) / Free in orders with cost of 100.-€ or more (without IVA)
   - Deliveries to Islas Canarias take 48h: 12.-€ (+ IGI) / Free in orders with cost of 100.-€ or more (without IGI)
   - Our objective is to deliver next day (not aplicable in deliveries to Islas Canarias) all orders places between Monday and Thursday before 14.00h.
   - Fridays before 14.00h. When this isn't posible you will see the expected delviery time when placing an order